CL Reed, ASCMay 5, 20201 minTHE END IS NEARER!“…a hospitality professional should also possess personality traits such as being friendly, guest service orientated, and have a passion...
CL Reed, ASCApr 27, 20202 minWhat's The Guest's Perspective? Do You Even Care?Just starting out or in operation for some time is a 6 of one, half a dozen of the other concept when it comes to what you offer...
CL Reed, ASCApr 21, 20201 minWhat Can A Pinball Machine Teach Us?Instead of focussing on what was and what could have been, I've decided to focus on how to do things bigger and better going forward....
CL Reed, ASCApr 14, 20202 minSpring Cleaning - Old School StyleWhen I was younger, my mother used to announce "Spring Cleaning Saturday". The collective neighborhood groans of youth could be heard...